We must receive your booking by 10:00hrs on the day of collection for the calculator price to be valid.
Collections will be made between 09:00-17:00hrs, Monday to Friday*
Deliveries will be completed between 09:00-17:00hrs, local time, Monday to Friday*
*Bank/Public holidays are excluded.
The transit time is displayed as a single number where:
- 1 = next day delivery
- 2 = day 2 delivery
- …and so on.
For example, if you make a booking by 10:00hrs on a Tuesday with a transit time of ‘2’, we will commit to making collection on Tuesday (the same day) and will deliver on the Thursday before 17:00hrs local time.
Please call or email us if:
- You need a collection the same day as booking – we will aim to hold the calculator price but will need to confirm.
- You would like to specify a timed (or window for) collection or delivery
- You need a special piece of equipment for collection or delivery. (e.g. a tail-lift or curtain sided vehicle collection/delivery)
- You need a delivery on a weekend or outside of office hours.
- You would like a quote for an area of Europe not covered.
- The transit time you need falls outside of the options given.
- Your cargo is higher than 170cms.
- Your cargo is hazardous – we can accommodate on occasion but will need full details.
- You are unsure about any element of the calculator.
We are quite happy for you to make the booking with us even if your requirement falls into the above queries however please draw attention to the special requirement in the free-type box and we will confirm back to you either way within 1 working hour of the booking.